Yes, absolutely. We take your security seriously. Our website employs advanced encryption technology to safeguard your payment and personal information. Your data is handled in compliance with industry standards and regulations.

In most cases, you can make changes to your booking, such as altering travel dates or accommodations. However, please note that changes may be subject to availability and could incur additional charges. Contact our customer support for assistance with modifying your booking.

In the event of flight disruptions, our team will work with the airlines or relevant partners to assist you. Depending on the circumstances, you might be eligible for compensation or alternative arrangements. Be sure to review our flight cancellation and delay policy for more information.

There are certain countries/destination where the travel insurance is mandatory. We strongly recommend it. Travel insurance can protect you against unforeseen circumstances such as trip cancellations, medical emergencies, or lost baggage. You can add travel insurance to your booking during the checkout process.

Once you've successfully booked a trip, you'll receive a confirmation email containing all the details of your booking. You can also log in to your account on our website to access your booking information.

The required travel documents vary depending on your destination and nationality. Generally, you'll need a valid passport and possibly a visa. It's essential to check the entry requirements of your destination country well in advance of your trip.

Our refund policy depends on various factors, including the type of booking and how far in advance you cancel. Many bookings are refundable if cancelled within a certain timeframe, although cancellation fees might apply. Refer to our cancellation and refund policy or contact our support team for specific details about your booking.

We're here to help you. In your confirmation email, you'll find emergency contact information. Additionally, you can reach out to our customer support team for non-urgent inquiries or issues during your trip.

Yes, the prices displayed on our website typically include all applicable taxes and fees. However, keep in mind that certain destinations may have local fees or taxes that you'll need to pay directly at your destination.
If you have any further questions or need assistance, don't hesitate to contact our customer support team. We're dedicated to making your travel experience smooth and enjoyable!

Feel free to customize this FAQ to fit the specific services and policies of your travel website.

It's recommended to book your trip as early as possible, especially during peak travel seasons. This ensures you have a better chance of securing your preferred accommodations and flights. Last-minute bookings might be available, but options could be limited.

Yes, you can make special requests during the booking process. We'll do our best to accommodate your preferences and needs. However, please note that these requests are subject to availability and not guaranteed.

If you miss a connecting flight due to circumstances beyond your control, contact the airline or our customer support immediately. They can guide you through the options available, which might include rebooking on the next available flight.

Yes, we offer group travel bookings for various types of groups, such as leisure purposes, family gatherings, corporate trips, or educational tours. Get in touch with our group travel department to discuss your requirements and receive personalized assistance.

We offer a variety of accommodations to cater to different preferences and budgets. These include hotels, resorts, hostels, vacation rentals, and more. You can filter your search based on accommodation type and amenities.

Our blog and social media channels provide insightful articles about travel trends, destination guides, and tips. Following us will keep you updated and inspired for your future travels.

We closely monitor global travel advisories and health guidelines. Many destinations have specific COVID-19 related requirements, such as vaccination certificates or negative test results. Please reach out to us on feedback@houseoftours.com for the latest updates and requirements for your destination.

We welcome your feedback! After your trip, you'll receive a follow-up email with a link to a survey. Alternatively, you can contact our customer support team to share your thoughts, suggestions, or you can write to us on feedback@houseoftours.com

Absolutely! We offer options for creating custom multi-destination itineraries. After selection of the destination you will be asked to select any other destination to be added. Based on your preference you can chose from the list and book. Also, you can contact our customer support for assistance in planning your unique travel route.

Yes, we offer various travel packages that bundle flights, accommodations, and activities together. These packages are designed to provide convenience and savings for travellers looking for comprehensive experiences. Remember, our goal is to make your travel experience seamless and enjoyable. If you have any other questions or need further information, feel free to reach out to our customer support team at any time. Safe travels!

For individual bookings (FIT) You can easily check the status of your flight by entering your Lat name and the PNR in the respective airline’s website. Additionally, we'll provide you with relevant flight information in your booking confirmation email.

To find the best travel deals for a specific destination, you can use our "Deals" or "Special Offers" section on the website. Additionally, subscribing to our newsletter and setting fare alerts can help you stay updated on discounts.

We accept a variety of payment methods, including major credit cards, debit cards, and online payment platforms. Our payment process is secure and designed to offer you flexibility.

To unsubscribe from our promotional emails, you can click the "Unsubscribe" link at the bottom of the email. Alternatively, you can update your email preferences in your account settings on our website.

Travel restrictions can vary depending on your destination and your home country. Please contact our customer support for the latest information on entry requirements, visa regulations, and any other travel restrictions.

Yes, you can request a specific seat preference during the booking process. Most airlines offer seat selection options, which may include window or aisle seats. However, seat availability is subject to the airline's policies and availability.

If you decide to extend your stay while on your trip, contact our customer support as soon as possible. We'll work with you to make the necessary arrangements and ensure a smooth transition.

In most of the destinations we will provide you hand-picked airport pick and drop off services. Also, many destinations offer various transportation options from the airport to your accommodations, including taxis, shuttles, and rideshare services. You can contact our customer support for recommendations.

Most bookings can be made by individuals of legal age, which varies by destination. If you're below the legal age, you may need to travel with a guardian or have their consent.

Our customer support is available in multiple languages to assist you. When you contact us, let us know your preferred language, and we'll connect you with a representative who can assist you effectively.

Yes, we provide travel insurance options specifically designed for international travel. These plans typically cover medical emergencies, trip cancellations, baggage loss, and other unforeseen events that might occur during your trip.

Losing travel documents can be stressful. If this happens, contact your country's embassy or consulate for assistance. Keep copies of important documents stored digitally in case of emergencies.

Well, you can add or remove accommodation or just any services that is prompted by the website based on the search you have made. For accommodations you have option available on our website to remove. However, please do not forget find alternate before you depart.

If you experience any issues while booking, such as technical glitches or payment problems, please contact us on feedback@houseoftours.com immediately. We'll assist you in resolving the problem and completing your booking.

We are committed to transparency, and we strive to include all applicable fees in the booking process. Any additional charges or fees will be clearly stated before you finalize your booking.

Yes, many credit cards offer rewards programs that allow you to earn points or miles. You can often use these rewards to offset the cost of your travel bookings. Be sure to check with your credit card provider for specific details.

Life is unpredictable, and we understand that plans can change. Check the cancellation and change policies for your bookings. In some cases, travel insurance may provide coverage for unexpected events that force you to alter your plans.

We value your feedback on our booking process. If you have suggestions or encounter any difficulties, you can share your thoughts through email to feedback@houseoftours.com. Your input helps us improve our services.

Absolutely, we offer a wide range of tours and activities that you can book alongside your accommodations and flights. Exploring these options can enhance your travel experience by offering unique local experiences.

While prices can vary, it's generally recommended to book flights a few months in advance to secure lower prices. However, for last-minute deals, you might find discounts closer to the departure date.

We understand the importance of flexibility. Depending on your booking and the available payment options, you might be able to make payments in instalments. At some scenarios we accept instalments for group bookings. Contact our customer support for more information.

A: All passengers must ensure their passports are valid for at least six months from the return travel date.

It is the passenger's responsibility to obtain a visa before the travel date. We can assist with the visa process, but approval is solely at the embassy's discretion. Note that cancellation charges may apply as per our policy if there is a delay in visa approval or rejection.

Rates and availability are subject to change. Flight rates are dynamic and keep changing till we book and issue If there are changes in flight or hotel rates, we will strive to find alternative options at the same cost or the next best available choice with minimal additional fees.

Yes, special room requests can be made at the time of booking, and we will try our best to accommodate them based on availability.

Standard hotel check-in is at 3:00 PM, and check-out is at 12:00 PM. We recommend avoiding early or late check-ins/outs unless arranged in advance, as additional charges may apply.

The early check in can be offered based on various conditions such as availability of vacant rooms and other parameters. This is purely under hotel's discretion. You shall get the check in early if rooms are available.

Passengers are responsible for carrying a valid passport and other required documents, such as visas and international vaccination certificates.

• 1 Star : Basic accommodation with limited facilities, often budget-friendly.
• 2 Star : Standard accommodations with basic amenities such as a private bathroom & at times daily housekeeping.
• 3 Star : Mid-range hotels with additional facilities like a restaurant, fitness center, and room service.
• 4 Star : Upscale hotels with high-quality furnishings, multiple dining options, and enhanced services.
• 5 Star : Luxury hotels offering premium facilities, concierge services, gourmet dining, spa facilities, and luxurious rooms.

• Standard Room : Basic room with essential amenities.
• Deluxe Room : More spacious than standard, often with additional amenities.
• Suite : Separate living area, luxurious furnishings, and extra services.
• Executive/Club Room : Located on higher floors with additional perks like lounge access.

• Resort : Typically located in scenic areas with additional recreational facilities like pools, spas, and entertainment options.
• Boutique Hotel : Small, stylish hotels with unique design, personalized services, and often situated in trendy areas.
• Luxury Hotel : High-end accommodations offering exclusive services, lavish interiors, and top-notch facilities.

• Economy/Budget Hotels : Basic room, Wi-Fi, limited services.
• Mid-range: Room service, on-site dining, fitness center access.
• Luxury: Complimentary breakfast, concierge, pools, spas, high-end toiletries.

The above mentioned are under general terms, based on hotel rooms and categories there can be differences in terms of the amenities offered.

Rating standards may vary by country. For example, a 3-star hotel in one country might have different amenities than a 3-star hotel in another. It's recommended to check each hotel's specific amenities and reviews.

Luxury hotels usually provide extensive amenities like spas, multiple dining options, and high-end fitness centers. Budget hotels offer essential facilities like Wi-Fi and parking but generally lack the extra amenities found in higher-end properties.

Private Tour is exclusive to you and your group, with a dedicated vehicle and guide, providing a flexible and personalized experience. SIC Tours, on the other hand, are shared group tours on a fixed schedule and route, where you’ll travel with other participants in a shared vehicle.

Private Tours offer flexibility and can usually be customized based on your interests and schedule. SIC Tours follow a set itinerary and timing, so customization isn't available.

In a Private Tour, you travel only with your group, making it ideal for those seeking privacy. SIC Tours are shared experiences, where you will travel with other participants who have booked the same tour.

Yes, Private Tours are generally more expensive due to the personalized services like a dedicated vehicle and guide. SIC Tours are more affordable as costs are shared among all participants.

Private Tours often offer the option to select a guide who speaks your preferred language, subject to availability. SIC Tours usually have guides who speak only a primary language (often English), without options for other languages.

Private Tours typically offer door-to-door pickup and drop-off for added convenience. SIC Tours usually have designated pickup points along a fixed route, meaning personalized drop-offs are not available.

Private Tours tend to be more suitable for families, as they offer flexibility in schedule and activities, allowing for a more comfortable experience for children. SIC Tours have fixed schedules, which may be less convenient for families with young kids.

Private Tours may provide better health and safety control since you travel only with your own group. SIC Tours are shared with other travellers, although operators typically follow hygiene and safety measures.

Private Tours are ideal for travellers seeking a more personalized and flexible experience, such as families or small groups. SIC Tours are great for budget-conscious solo travellers or those who prefer a fixed itinerary and don’t mind sharing the experience with other tourists.

Policies vary by operator, but Private Tours often have stricter cancellation terms due to the personalized arrangements. SIC Tours may offer more flexible cancellation policies due to the shared nature of the experience.

Once you've booked a flight, you'll receive a confirmation email with your booking reference number. You can use this number on the airline's website to check your booking status. Some airlines also offer mobile apps where you can monitor your flight status in real-time.

Most airlines issue e-tickets, which serve as digital proof of your booking. You simply need to present the e-ticket on your smartphone or print a copy to show at check-in or boarding.

Changes or cancellations depend on the fare type and airline policy. Generally, flexible or higher-class tickets allow modifications, sometimes with a fee, while basic economy or low-cost fares may not be refundable or changeable. Check the airline’s website or contact customer service for specific policies.

Baggage allowances vary by airline, route, and ticket class. Most airlines offer a free carry-on and charge for checked bags, especially on basic economy fares. Check your airline’s website for specific allowances and fees.

If your flight is delayed or cancelled, the airline will usually notify you via email or text. For cancellations, the airline may rebook you on the next available flight or offer a refund. Be sure to check your airline’s policies regarding compensation or rebooking options.

Most airlines allow seat selection at the time of booking or during online check-in. Some airlines charge for preferred seats, while others may provide free options based on availability. Premium seat options, like extra legroom, typically come with additional fees.

For international flights, you’ll need a valid passport with an expiration date that meets the requirements of your destination. Some countries also require visas or specific health documentation, such as vaccination certificates. Verify the requirements well before your travel date.

Many airlines and airports have restrictions on liquids, gels, and aerosols in carry-on bags. Typically, these items must be in containers of 100 ml or less and fit within a clear, resealable plastic bag. Prohibited items include sharp objects, flammable liquids, and certain electronics, so be sure to check your airline’s guidelines.

Most airlines allow you to request special assistance (like wheelchair service) or dietary meal preferences during booking or by calling their customer service. It’s recommended to make these requests at least 48 hours before departure.